WHO WE ARE

She's Lemon Drop LLC ("Company," "we," "our," or "us") is a media, education, and personal development company dedicated to helping individuals reclaim their voices through storytelling, cultural commentary, relationship education, creative expression, and self-reflection.

The Company's properties currently include:

Gloss & Sip

The Glossy Tea Room

Detox Beatbox

DISScourse

The DISS Crew

366 Lemon Love Life

as well as related websites, newsletters, podcasts, memberships, communities, workshops, events, courses, digital products, consulting services, and future affiliated offerings.

This Privacy Policy applies to all websites, domains, subdomains, newsletters, memberships, communities, products, services, podcasts, and digital properties owned or operated by She's Lemon Drop LLC.

By accessing our websites, subscribing to our newsletters, purchasing products or services, joining our communities, attending our events, submitting content, or otherwise interacting with the Company, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

Information You Voluntarily Provide

We may collect information that you voluntarily provide to us, including:

Name

Email address

Phone number

Mailing address

Billing information

Survey responses

Discovery call applications

Membership applications

Event registrations

Story submissions

Testimonials

Podcast guest applications

Comments and messages

Social media interactions

Customer service inquiries

You are not required to provide personal information; however, certain products, services, communities, and features may not function properly without it.

Story Submissions, Listener Letters, and Voice Notes

The Company may collect information through:

Dear DJ submissions

Listener letters

Voice notes

Story submissions

Testimonials

Guest applications

Community discussions

Surveys and feedback forms

Information submitted through these channels may be reviewed, stored, processed, edited, anonymized, and used in accordance with the Company's Story Submission & Listener Release Policy.

You should avoid submitting sensitive information that you would not want reviewed, stored, or potentially published.

Submission does not guarantee publication.

Information Collected Automatically

When you interact with our websites or digital properties, certain information may be collected automatically, including:

IP address

Browser type

Device type

Operating system

Internet service provider

Referring website

Pages viewed

Time spent on pages

Download activity

Click behavior

Geographic region

Website interactions

This information helps us understand audience engagement and improve user experience.

HOW WE USE YOUR INFORMATION

We may use information we collect to:

Deliver newsletters and communications

Provide products and services

Process purchases

Manage memberships and communities

Schedule appointments and consultations

Respond to inquiries

Improve customer experience

Conduct research and audience analysis

Create and improve content

Personalize communications

Facilitate event registration and attendance

Protect website security

Prevent fraud and abuse

Comply with legal obligations

Enforce our policies and agreements

CROSS-BRAND COMMUNICATIONS

Because the Company's brands operate as part of a unified ecosystem, information collected through one Company property may be used to provide information regarding other relevant products, services, memberships, events, workshops, podcasts, newsletters, communities, or educational opportunities operated by She's Lemon Drop LLC.

For example, a subscriber to one Company newsletter may receive information about another Company offering that may be relevant to their interests.

You may unsubscribe from marketing communications at any time.

EMAIL COMMUNICATIONS

By subscribing to our newsletters, downloading resources, joining waitlists, registering for events, becoming a member, purchasing products, requesting information, or otherwise providing your email address, you consent to receive communications from us.

These communications may include:

Podcast updates

Blog updates

Educational content

Promotional content

Product launches

Event invitations

Membership updates

Surveys

Company announcements

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or contacting us directly.

COMMUNICATION PREFERENCES

Users may update communication preferences, unsubscribe from marketing emails, or opt out of promotional communications at any time using the methods provided in the applicable communication.

Certain transactional, administrative, legal, membership, account-related, or service-related communications may continue to be sent when necessary.

COOKIES AND TRACKING TECHNOLOGIES

Our websites may use:

Cookies

Pixels

Web beacons

Tags

Analytics tools

Similar tracking technologies

These technologies may be used to:

Improve website functionality

Remember preferences

Analyze website performance

Measure audience engagement

Evaluate marketing effectiveness

Personalize content

You may adjust cookie settings through your browser preferences.

Disabling cookies may impact certain website functionality.

THIRD-PARTY SERVICE PROVIDERS

The Company utilizes third-party service providers to support business operations, communications, payments, ecommerce, memberships, events, podcast distribution, audio delivery, marketing, analytics, and community management.

These providers may include, but are not limited to:

Email Marketing & Communications

ConvertKit (Kit)

Substack

CRM & Marketing Automation

Go High Level

Payment Processing

Stripe

PayPal

Ecommerce & Fulfillment

Shopify

Etsy

Printify

Memberships & Communities

Patreon

Skool

Podcast Distribution & Audio Delivery

Spotify

Hello Audio

Events & Registrations

Eventbrite

Video Platforms

YouTube

The Company may add, remove, or replace service providers from time to time.

Each provider maintains its own privacy practices and policies. We encourage users to review the privacy policies of any third-party platform they interact with.

PAYMENT INFORMATION

Payments are processed through trusted third-party payment processors.

The Company does not store complete credit card information on its own servers.

Payment information may be collected and processed by providers such as:

Stripe

PayPal

Shopify

All payment transactions are subject to the privacy and security policies of the applicable processor.

ANALYTICS & PLATFORM DATA

The Company may receive aggregated audience analytics and engagement information from third-party platforms used to distribute content and manage communities.

MEMBERSHIPS, COMMUNITIES, AND GROUP EXPERIENCES

Information shared within memberships, communities, workshops, group programs, courses, forums, chats, discussion boards, or other group environments may be visible to other participants.

Examples may include:

Glossy Tea Room

The DISS Crew

Future memberships and communities

Please exercise caution when sharing personal information in public or semi-public spaces.

The Company cannot guarantee that other participants will maintain confidentiality.

DATA SECURITY

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of electronic transmission or storage is completely secure.

Accordingly, we cannot guarantee absolute security of your information.

DATA RETENTION

We retain personal information only as long as reasonably necessary to:

Provide services

Maintain records

Fulfill contractual obligations

Comply with legal requirements

Resolve disputes

Enforce agreements

Improve operations

Retention periods may vary depending on the nature of the information and applicable legal requirements.

YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of personal information

Withdraw consent

Restrict certain processing activities

Opt out of marketing communications

Requests may be submitted using the contact information provided below.

We reserve the right to verify identity before fulfilling requests.

CHILDREN'S PRIVACY

The Company's content, products, services, memberships, and communities are intended primarily for adults.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child without appropriate parental consent, we will take reasonable steps to remove such information.

THIRD-PARTY LINKS

Our websites, newsletters, podcasts, and content may contain links to third-party websites, platforms, services, or resources.

We are not responsible for the privacy practices, content, policies, or activities of third parties.

Your use of third-party websites is governed by their respective policies.

BUSINESS TRANSFERS

In the event of a merger, acquisition, reorganization, sale of assets, or other business transaction involving the Company, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

POLICY CHANGES

We reserve the right to update, revise, or modify this Privacy Policy at any time.

Changes become effective immediately upon posting unless otherwise stated.

Your continued use of our websites, products, services, memberships, communities, newsletters, or content after changes are posted constitutes acceptance of the revised Privacy Policy.

RELATED POLICIES

This Privacy Policy should be read in conjunction with the Company's:

Terms & Conditions

Disclaimer Policy

Community Guidelines

Membership Agreement

Story Submission & Listener Release Policy

Podcast Guest Release Agreement

and any additional agreements, participation terms, or policies published by the Company.

CONTACT

Questions regarding this Privacy Policy may be directed to:

She's Lemon Drop LLC

Email: [email protected]

Website: sheslemondrop.com

Mailing Address:

1317 Edgewater Drive

Suite 7016

Orlando, FL 32804